Product Application Engineer (Wireless) - JDSU Australia Pty Ltd

JDSU (NASDAQ: JDSU; and TSX: JDU) innovates and markets diverse technologies that enhance the way people experience the world every day. We enable fast, high-quality communications, secure financial transactions, reliable consumer electronics, green energy, differentiated brands, and a host of other solutions. We provide these solutions through three business segments: Communications Test and Measurement, Communications and Commercial Optical Products, and Advanced Optical Technologies. To learn more about JDSU please visit www.jdsu.com, www.jdsu.tv, and follow JDSU on Twitter: http://www.twitter.com/jdsu.We are proud to be an Equal Opportunity and Affirmative Action Employer.

POSITION SUMMARY:
This is your opportunity to join a dynamic team supporting the technical needs of our customers in the test and measurement industry. Join a division with strong growth potential and exciting new products. The person is responsible for supporting Wireless Business Unit (WBU) product, Protocol Test, Drive Test, BaseStation Test, of JDSU CommTest in ANZ and part of SEA. The person will work closely with the sales team (direct and indirect) and take responsibility of high level technical demonstrations of JDSU’s solutions in front of customers.
The incumbentis responsible for the introduction, implementation and follow-up of the Products Sales Plan in the region and is expected to be proactive in case of deviation. The person is expected to drive issues to successful resolution within the wider SSO team, directly with Sales and to the respective Business Units & Divisions.
DUTIES & RESPONSIBILITIES:
The Mission : SSO team provides best in class application & technical expertise and contributes to maximize our customer satisfaction, our business, and team growth.
The Role :

Responsible for WBU products, Protocol Test, Drive Test, BaseStation Test, primarily
Responsible for other CommTest product accordingly
Responsible for ANZ and some of SEA region e.g. Indonesia
Work closely with our sales (direct, indirect) for pre and post sales activity
Continuously seek for customer’s unmet and unstated needs
Propose right solution and demonstrate compelling JDSU proposal value
Generate differentiated business case and share with team and help grow each other
Provide right feedback to divisions and set right action
Take necessary action proactively in a right timing
Keep obtaining new skill proactively
Work closely with the division and regional marketing team in assisting with new product launches
Expect 40% of time for business travel
QUALIFICATIONS:

Bachelor’s Degree or higher in a relevant Engineering field with over 4 years experience in Applications / Pre-sales / Post-sales engineering experience
Deep Wireless technology knowledge e.g. LTE, UMTS, GSM
Deep Wireless product knowledge e.g. Protocol Test, DriveTest, BaseStation Test
Deep Wireless test case knowledge; customer’s test procedure; customer’s real unmet needs
Experience in telecommunications test and measurement industry is plus
Excellent customer and communications skills
Strong trouble shooting skills