our clientâ™s human capital investments. Each of MATADOR Shineâ™s practice teams maintain a solid and sustained understanding of our clientsâ™ businesses, the markets in which they compete, as well as the chemistry required to succeed within their organizations. This understanding and market knowledge helps us identify and attract the best talent capable of making immediate and lasting contributions.
Client Profile
Our clientâ™s professional services focus on helping businesses effectively use communications technology and applications to drive productivity and growth while mitigating risk and reducing TCO for communications solutions, based on todayâ™s communications offer of greater opportunities to conduct business in new ways.
Their core focus is on expanded availability to help people be more productive, provide customers with new and exceptional service options, and deliver operational efficiencies, while gaining the benefits of new technologies, which is not without challenges.
An experienced Voice Engineer who has strong understanding of their business is highly sought after by our client.
Roles and Responsibilities
Incumbent is responsible for the technical design of AVAYA Video solutions based on customer-specific requirements and environment
Support the Business Development Efforts of the Country and region they are supporting
Own (In conjunction with the BD lead) the Video number for the region they are supporting
Identify and map current customer environment including bandwidth, codec, technology (model, application, release level) and other baseline information
Work with video service technician to test and measure available bandwidth
Provide bandwidth remediation requirements (if necessary)
Create customer architecture (both physical and virtual) for current state, Phase I state and future (desire end state)
Define components required to move from current to Phase I to future states
Identify necessary integration and configuration considerations
Configure solution
Validate intra-system and inter-system dependencies
Implement system with video service technician
Train customer administration on QOS, system tuning, monitoring etc.
Key Requirements
Bachelors Degree with a minimum of 3 years related expertise and experience
Extensive knowledge of communications architectures, protocols (H.323, SIP, etc), video technology from Tandberg, Polycom, and others.
Experience as an SE, architect etc.
Experience designing communications systems inclusive of SP and Enterprise systems IV ideally to include experience with Nortel and Avaya solutions, especially Avaya Aura
Good communication and interpersonal skills
Japanese (native) preferred
Extensive travel required
Interested and qualified applicants may send their updated CV to tine.nabong@MATADORhub.com with the following details: current salary, expected salary, notice period, and reason for leaving. Only shortlisted candidates will be notified.
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